When merging duplicates with gifts, one currently must manually return to the gift record in database view in order to give soft credits. Those extra steps significantly slow the work of merging duplicates. Looking for a solution that applies a so...

When a constituent makes a pledge payment, the "pledge outstanding" balance goes down by that amount. If a constituent sets up a recurring donation for their pledge payments, each time the recurring pledge payment is made, it is not calculated int...

WhiteOwl continues to be a source of frustration for our organization. When you need tech support you are unable to reach anyone in a timely manner and their software is not built to the high standards we are accustomed to with Blackbaud. The soft...

It would be great if we could automatically insert the fund into confirmation notifications that go out when people donate. We have several different funds people can give toward, and it would be helpful information for donors to have for their re...

Virtually every website that accepts credit/debit card donations will ask before processing the charge whether the donor would like to raise their donation to cover the processing fee. This is optional for the donor, but at least gives us a chance...

Ability for parishioners to enter their own pledge commitment and set up payments towards that pledge.

We ask donors to consider increasing their gifts each year. It has been a barrier to some that they have to end their gift (they don't want us to be confused when we recieve a message saying they've stopped their gift), and start the process over....

Thanks for the update and for getting this accomplished in time for 2020 giving receipts! This is a mammoth step in the right direction! That said I have a few suggestions that should be easy to implement and would definitely take the consolidated...

I love the idea of consolidated receipting and that it goes via email! Awesome! However there are some things that need to be improved: 1) The gifts on the receipt are not in any particular order. Should be date order by default and maybe with som...

Where parishioners could create a pledge (something other than a recurring gift). Where they could say, how much they are going to give, how they are going to give it and when.