When in the directory, when you select a constituent you used to go directly to the constituent's file. Just recently Blackbaud added a fly out window that shows a small overview of the constituent instead. If you want to get to the constituent's record, you have to then take the extra step of clicking "view record" to see the record you were trying to open in the first place. This addition has added extra work and made the directory more cumbersome - it would be great if we could choose whether we wanted the fly out window or not. Our data entry would be more efficient if we could turn this feature off.