This was originally posted by Erin McKenney, but our church is having the same issues:
"Does anyone have a solution for the singular "unsubscribe" option for Blackbaud emails sent via the Communications --> Email builder? We have not been able to truly utilize BB's email options because we have three separate email lists with their own consent options: (1) main church email e-news (goes out to all church recipients who have opted in to receiving our weekly e-news); (2) a children & families email list (this goes out to a smaller subset of individuals and has different updates specific to this target audience); and (3) a youth email list (same as #2). We have separate Constant Contact lists for each of them to allow individuals to opt in or opt out of the newsletter of their choice. We view this similar to most newsletters received via email that give you the option to unsubscribe from certain newsletters from that organization but not all newsletters. We would hate for someone to think they are unsubscribing to just the youth email, but then stop receiving the weekly e-news..
The "how-to documentation" for "Email Consent" has this note on the page:
Note: Currently, recipients can only unsubscribe from — or opt back into — all messages from your church. In future releases, they'll also be able to select their interests.
Is there an update on that future release date? Is this already in the works? Thanks!
Erin"
I posted on this idea the process for the subscribe/unsubscribe options using the Communication Form Designer and I understand this is different from our Email tool.
I do not have more information on the Unsubscribe in Email at this time so leaving this Idea open.
I'm gathering information on this request right now. I'll circle back here when I have more information.