Could the time be extended for our log-in at live Check-In? Right now it seems extremely short before it auto logs us out. I understand this is for security reasons, but we are using staffed kiosks and someone from our team is always close by. Maybe we get to choose--auto log out after 1 minute, 5 minutes, 15 minutes?
Afternoon Traci! The check-in kiosk should only time-out after ~90 minutes, so if it is timing out more quickly than that, could you reach out to use at support.blackbaud.com as it shouldn't be logging out after a minute, and if there is a bug, we would like to be able to address this as quickly as possible!